Turn more business calls into booked opportunities.
GoCallAgent answers inbound calls, follows up with leads, qualifies prospects and books appointments with AI voice agents—while keeping your phone numbers, campaigns and conversations connected.
Live call workflow
From first conversation to next action
Customer calls your business
Inbound call reaches the assigned number
AI agent answers & understands
Responds using your configured agent and knowledge
Lead is qualified
Captures intent, details and conversation outcome
Appointment or follow-up
Moves the conversation toward a clear next step
Answer
Handle inbound conversations
Convert
Qualify and follow up with leads
Book
Turn conversations into appointments
One platform, connected workflows
More than an AI answering service.
Bring inbound reception, outbound lead follow-up and call intelligence into one operating workflow—so conversations can lead to measurable next steps.
AI inbound receptionist
Answer customer calls, understand what callers need, capture details and guide conversations toward the right next step.
Outbound calling campaigns
Launch structured follow-up and outreach campaigns from lead lists, with call progress and outcomes in one workspace.
Lead qualification & recovery
Use natural conversations to qualify prospects, capture intent and help recover opportunities that might otherwise go cold.
Appointment booking
Let configured agents book appointments with connected calendar workflows and send follow-up reminders where enabled.
Multiple AI voice engines
Choose from supported voice runtimes to balance response experience, voice options, language needs and provider preferences.
Call intelligence
Review call records, transcripts, summaries and lead outcomes to understand what happened and what should happen next.
A clear path to launch
Configure once. Put every call to work.
Start with one phone number and one agent. Expand into campaigns, additional numbers and more advanced telephony as your operation grows.
Create your agent
Choose a voice engine, define the agent's role, add business knowledge and configure its conversation instructions.
Connect your number
Configure a supported Twilio number or SIP trunk, then assign the inbound agent and test the call path.
Launch & improve
Handle inbound calls or run an outbound campaign. Review call records and refine prompts and workflows over time.
Inbound voice AI
Every incoming call has a next step.
Give callers a responsive first point of contact. Configure the agent assigned to each phone number, provide business knowledge and enable appointment or human-transfer workflows where supported.
- Number-based inbound agent assignment
- Business knowledge and custom instructions
- Lead recognition on return calls
- Appointment booking and supported SIP human transfer
Outbound voice AI
Follow up at the pace your pipeline needs.
Run outbound calling workflows from lead lists and use AI conversations to qualify interest, capture outcomes and create a path to follow-up.
- Import leads using supported list workflows
- Schedule and manage outbound campaigns
- Track call status and lead outcomes
- Route return calls to the agent assigned to the dialled number
Flexible telephony architecture
Your AI agents. Your phone numbers. Your call paths.
Connect supported phone numbers and SIP trunks, with Asterisk available as part of the SIP telephony setup. Keep number-based routing separate from voice-engine selection.
Twilio
Use supported Twilio number and SIP trunk configurations.
Telnyx
Configure a Telnyx SIP trunk for supported calling workflows.
Asterisk & SIP
Connect SIP trunk workflows and supported PBX call paths.
Voice engine choice
Select a supported AI runtime independently of number-based routing, subject to engine-specific requirements.
Illustrative call routing
Number → assigned inbound agent
1 · Carrier / phone number
Twilio or SIP number
2 · Routing configuration
Inbound agent assigned to that number
3 · AI conversation
Configured voice engine and agent workflow
Specific carrier and PBX behaviour depends on the number type and trunk configuration. Validate the complete inbound, outbound and callback path before production use.
Choose your conversation runtime
Voice-engine flexibility, without confusing the call path.
Select the supported engine that fits your use case. Phone-number routing remains a separate configuration, with specific requirements for some engines.
ENGINE 01
Standard (Twilio)
Basic Twilio voices with no extra voice-provider keys required.
ENGINE 02
Classic pipeline
Deepgram speech recognition, OpenRouter model access and ElevenLabs speech synthesis.
ENGINE 03
Deepgram Voice Agent
Managed voice-agent runtime designed for responsive conversations.
ENGINE 04
Gemini Live
Available after configuring a Gemini API key; agents require SIP numbers.
ENGINE 05
Sarvam AI
Available after configuring a Sarvam API key.
Connected business workflows
A call should create useful business data—not another disconnected conversation.
Connect calling activity to the systems and workflows your team already uses. Use available integrations and APIs to coordinate lead management, scheduling, notifications and reporting.
Conversation intelligence
Turn call activity into follow-up actions
Call record
Keep a record of the conversation
Transcript & summary
Understand what was discussed
Lead outcome
Capture qualification and intent
Next action
Follow up, transfer or book
Plans & usage
Choose a plan that fits your calling operation.
Compare the current platform plans below. Telephony and AI-provider usage may be billed separately by the respective providers.
Displayed platform pricing is subject to the current plan configuration. Carrier minutes, phone numbers, AI model/voice usage, messaging, hosting and other third-party services may incur additional charges. Confirm all limits and provider costs before launching campaigns.
Questions, answered
Know how your calls will work.
Straight answers about routing, telephony, voice engines and operational limitations.
Make every conversation count
Put your business calls to work.
Start with an AI agent and a phone number. Build toward a connected voice operation as your business grows.
Get started with GoCallAgent